Thank you for visiting and shopping at Lookge.com

Following are the terms and conditions that constitute our Shipping Policy (LOOKGE CORP SL - Calle Sostres 1, 2-1, Barcelona, 08024, Spain).

 

DOMESTIC SHIPPING POLICY

SHIPMENT PROCESSING TIME

All orders are processed within 2-3 business days.

However, depending on the stock, some exceptions may occur.

However, keep in mind that the orders are not shipped on weekends.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

SHIPPING RATES & DELIVERY ESTIMATES

All domestic orders are free to ship, until any urgent shipping is requested. Estimated delivery time for domestic orders are from 3 to 5 working days.

Delivery delays can occasionally occur.

If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

INTERNATIONAL SHIPPING POLICY

 

SHIPMENT PROCESSING TIME

All orders are processed within 2-3 business days. However, depending on the stock, some exceptions may occur.

In this case also, orders are not shipped on weekends.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

On the other hand, if there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

SHIPPING RATES & DELIVERY ESTIMATES

International shipping rates vary by country and the weight of the products. Most orders are shipped in 1-7 days and due to international and customs delays may take up to 14 days.

 

SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

 

CUSTOMS, DUTIES AND TAXES

Lookge.com is not responsible for any customs and taxes applied to your order.

All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

DAMAGES

Lookge.com is not liable for any products damaged or lost during shipping.

If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim